I do a lot of international roaming and on my current trip to Zambia I have been trying to do a call divert for my south African number from my MTN phone in Zambia. I have called customer services which requires you to enter the number in question more at least twice every time you call in ...
Posted a report on 2 January 2014, NO FEEDBACK to date. Posted ANOTHER report on 8 January 2014, again NO FEEDBACK from MTN or hellopeter, once again just an automated response. Hopefully someone from either MTN or hellopeter with respond to this complaint!!! REQ 3091204 REQ 3116259 I was told if ...
I emailed a claim to [Email Removed] on the 7th Jan. On the 13th i contacted the help line to find out that they havent received any claims. i faxed it twice to the number provided to me. When i called again the 14th they hadnt received it. i tried calling them twice through the MTN call centre ...
My original complaint: REQ:3048372 Please note that my Sony Z is still not in working condition!! The battery is not charging despite the LED indication as well as the lighting strike through the battery indication on the display. I went into MTN again yesterday to collect my phone after being ...
Wanted to take new data contract (R129 pm 5GB 5GB) after MTN Zevenwacht bungle up (1294392). Informed by staff that price changed to R249pm - double the advertised price in the brochure!!! Wonder at what price Zev mtn would have activated my data contract R129 or R249?! MTN YOU REALLY NEED TO LOOK ...
I cancelled a contract with mtn as I didn't get what I requested, that was on the 23 December 2013 (Ref number 107481291), and I requested the number to be back on prepaid just like before the contract started. I called mtn on the 27 December 2013 to ask them to put the number back to prepaid, ...