For the past 2 weeks i'm trying to get hold of MNT SP Insurance. The phone on average are ringing for about 30 minutes and nobody answers the phone!!! This morning again, I hold for 30 minutes and the just hang-up. What is it with these people? Can't they just answer their phones?? ...
I have sent my claim form 3 times last week still no joy, when i call in to check the progress it says still not received, and holding for an operator, OH MY, didn't know its this difficult? Cant i do a walk in at an MTN SP store to get this sorted? NB: i seriously need a phone, i had insurance to ...
Money from my bank account, for a cell phone account thats not mine, and going for the third year! I've been to the Centurion branch since the beginning of last year to stop the debit order, I still have to go to the bank, every month to reverse the payment. Every time I go to the branch, they tell ...
In October, 2013, I switched from contract to prepaid. My contract had actually expired in June, 2013 but the agent I spoke to was reluctant to terminate the contract, so I continued to pay the monthly instalment and got airtime loaded on my old phone monthly. The airtime kept accumulating. In ...
My wife had a phone that she really enjoyed, so we got the phone insured with MTN insurance dept. On Sunday the 12th Jan 2014, the phone had been from her. Since then I have tried to submit my claim form. We have faxed it to 011 912 5122, a number of time and paid R 22.50 each time, but when we ...
On the 10 january 2014 I purchased data bundles from MTN at waterfron in bloemfontein 9 days after 1 gig is finished how is these possible pls explain to me cause after loading the bundles the sms they send to me was it will be valid for 2 months.. ...