I was quick to complain when MTN was the last provder in SA to role out the WP8 GDR2 Amber update for Nokia Lumia phones. This time I want to compliment them for roling out the GDR3 Black OS update so soon after it went live internationaly. ...
This is a new cell contract.4 day after we received the cell from MTN Cape gate we took it back. The cell became so hot that it burns your hand and then black out. It is a Sony Experia Go cellphone. Mtn said that the cell must be booked in for repairs!! Where is the 7 day exchange policy? 3 Mnths ...
I have bought an MTN R50.00 data bundle on numerous occasions. Originally it was perfect as I was able to do what I needed to do over the 24 hours. The last 4 bundles I have bought works for a few minutes and the speed then goes down to around 0.05mg per minute. I have attempted phoning the help ...
I got the phone in February 2013. Everything was fine until October 2013 when the phone started rebooting. At first it was once a day. From November 2013 it got worse. The message 'Battery drained. Handheld is shutting down' was displayed, Although the battery was still 60%. When connected to the ...
I submitted my upgrade documentation to Nick Pieterse on the 8 Nov 2013 and by the 19 Nov the documents was still not processed (11 days later). On 20 November 2013 I went to the MTN branch only to be notified that the branch had no manager or senior consultant to deal with customer service ...
Started a business, needed a phone contract. Happily, I chose MTN for a contract for 2 years on the 14/01/2014. However that was the activation date which states on my contract and up until today (18/01/2014) I haven't received my agreed airtime, sms and data. When I called on the 17/01/2014 agent ...