MY FULL COMPLAINT HAS BEEN LOGGED ON THE MTN SP WEBSITE LAST WEEK WEDNESDAY REF NUMBER MTN REQ:2025466. TO DATE I HAVE HAD NO REPLY ...
The 21st of the month has passed and I still have not received my new 3gigs Fair Use policy for the month??? on the Internet Uncapped Lite Package. I would just like to know when this will take effect as my payments are up to date??? or is this whenever MTN feels like it situation they will update ...
To cut story short my phone was on charge when i took it off charge it was hot as and wouldnt switch on after that sent it in for repair to get a lousy sms stating out of warranty charge R2925 phone not even 6 months old under contract i mean?? so got hold of mtn out of warranty charged me cos i ...
1. Had a BB top up contract (R149pm). End of 24 months, get a bill of R208 - which is the R149 (for R100 airtime!) 59 BIS which was added on without notification. This should have been changed to R100 top up R59 BIS. 2. Upgraded contract to Anytime 200. Lost all carry over minutes that I already ...
My cell number is subscribed to a company that i dont know, when i recharge my cell it takes my airtime. I called MTN twice nothing is happening i am told to wait three days for a notification from that company to unsubscribe m. Its over a week i cant load airtime in my phone due to this. ANGRY ...
I have been struggling for nearly 4 months to get a decent connetion with my modem, I have been limited to Edge for this entire period. I have spoken to consultants one after the other in numerious departments and no one was able / willing to help me sufficiently. Today Rachelle was able to assist ...