I am at an utter loss for words... been trying to activate the MTN self service for over 3 weeks now.. I get different responses from the call centre and customer 'care' email and go through endless loops of logging on on the MTN sites... jeepers I am quite tech savvy but the MTN websites are ...
I was contacted by an agent by the name of Tanya saying that I qualify for a promotion of R19 a month, where I will just be given R50 airtime and 25 sms a month for this R19 this was in 2011. I have decided to cancel as MTN deducted more than the R19 then as promised, now they have lawyers phoning ...
I am yet to receive assistance from all the non operational numbers and email address for Opera Telecom. MTN you facilitated the payment please recover my money in a similar way you debited my account from date of alleged subscription. I have asked for proof via email as per your advise and I have ...
Im on a MTN contract. Suppose to get R100 p/m on my phone, BIS included. This month my phone was cut off, I lost clients because I couldn't phone them ect. When I phone MTN they said I reached my credit limit (I know its not possible) well then I paid for a statement to see how was it possible to ...
Worst service ever. you 2 days from me and i want it back now!!! 2 days i could not use my bis and i paid for it, the problem was on your side not mine. when am i getting my 2 days credit on my bis - or should i lay charges ...
I signed a 24 month contract with MTN in March 2011 - now MTN still refuses to let me close the contract, because I upgraded in the 22e month of the previous contract. Yet, when signing with them - the deal was for 24 months. This is unbelievable, as in the terms of the deal, as presented to a ...