On 05 March 2013 I visited MTN Hillcrest and informed them of my decision to terminate my contract and port my number to vodacom. I supplied them with ALL the relevant documentation as I had already enquired about this and received reference number 97674297. They then told me to send an email with ...
Since 13 January 2013 I have made 3 reports on this issue and no one has even attempted to resolve the matter of my N9 that was broken by the repairs centre. On 27 February 2013 one Nomonde stated that Veronica would investigate and get back to me. This was the 10th promise, but nothing ever ...
I would just like to know from MTN why is it that i have signed a 24month contract, and are still sending me airtime and an invoice 3 days after termination date, i called the call centre number 808, and was told the onus is upon me to cancel the contract when its termination date is near, that ...
I took out a contract with MTN February 2011, the contract was due to expire FEbruary this year, and it MTN continued to deduct money from my account, i called and was told i have to oficially cancel the contract which i did, in March, we are now in April and they have deducted money yet again from ...
Good day i found that mtn is no longer using BIS we must but bundles and active it same as BIS, i was advised that if bundles is finished before the date i bought it i wont be able to go into the enternate unless i have airtime, now my bundles is not finish they telling me that it will expire will ...
We have been requesting an itemised bill from Mtn from 05 April 2013. 5 days and 6 calls to the call centre, all saying that we will receive a email with the bills in the next 2 hours I gave up hope and emailed customer service. After 10 emails I still don't have the itemised billing. This is ...