Hi I would like to complain about the lack of service and feedback I received from Mtn over the last 6 months. I took out a data contract with Mtn, and enquired about the possibility of getting an aerial at my house to boost the signal as I stay on a game farm with reasonable signal. I was informed ...
I have received a MTN contract statement for an account that I did not open. Fortunately the banking details possessed on this statement are those of an account that i have closed earlier this month. What is appauling to me is that for the past 48 hours I have been trying to get a hold of the ...
I upgraded both my cell lines with KArish Naidoo, he explained packages and I opted for the R569 package with top up.. He hadn't done my sim swap nor advised me to do so. I called in and it was done. I got my first bill and the amount incorrect, Tried to get hold of KArish, unable to. I was told to ...
I AM EXTREMELY FRUSTRATED WITH THE APPAULING SERVICE MTN IN FACT THERE IS "NO SERVICE" Since I have changed my debit date MTN started billing more then they should AND say that my Account is R1000 overdue but I pay everymonth. I've ask for them to send me an Itemized billing statement but ...
My 3G modem stopped working after a few months, for no reason, took it to my nearest MTN dealership and was told that they where having a lot of problems with the 3G modems of late. On top another customer entered the shop and he had a huge problem where MTN is charging him for data usage but his ...
MTN continues to bill me incorrectly while continuing to provide blanket non-responses simply to ensure that they record a response (no matter how lame) on Hello Peter. The MTN call centre and MTN Sandton seem to be staffed by completely incompetent individuals. MTN, I will continue to complain on ...