On the 20th February I had a cap placed on my Cell Phone and Data Contracts, the Cap on my Cell Phone was actioned perfectly, but on my Data it is still not actioned after numerous calls and also logging a complaint MTNSP REQ:1943649 - CAN A MANAGER PLEASE CONTACT ME FROM THE BILLING DEPT ...
My cell number is 0832759646, for the past two days I have been having problems receiving calls, receiving sms's and loading airtime, I tried calling my number from my office phone and it went to someone else's voice-mail. I have called MTN and advised them of this, all they did was remove the ...
After complaining here, the answer I received: "Please note, the credit passed was for the debit amounts charged after the request for cancellation was not processed. This has been refunded to the bank account." Please also refer to my previous reports. It would appear that, whoever is ...
To whom it may concern, In May 2011, after much contemplation as to whether I should or should not, I decided to take out a contract at MTN after being on prepaid for many years. After taking into consideration all the options available, I decided on a TOPUP R200 BLACKBERRY with the FOCUS ON TOPUP. ...
A couple of weeks ago I have received an email from the MBD Attorneys acting on behalf of MTN Service Provider urging me to pay for the contract account (A4336469). & to my surprise I've never had a contract phone in my entire life. I've made a query with MTN contact Centre (Zanele Radebe), ...
Hi MTN, your favourite type of customer, the kind that you systematically take money from month after month and don't bother to deliver the service you contracted to? After much running around calls i still have no satisfaction time wasted! On 8 February took out a contract offered by MTN which ...