I applied for an MTN contract on the 24th at the Fourways branch and i was assisfted by Thembani. Their service given was bad as i had to constantly call them to find out how far they are with my application and to my suprise they were all always busy and not willing to assist. finally i got hol of ...
I act on behalf of my daughter who is now living in Zambia. I have been trying to rectify my daughter's MTN account since November 2012. I have made personal visits to Mtn Branches. I have send letters. They just keep on adding to the amount outstanding. Now they have handed the account over to ...
I bought a pay as you go sim card. I did the RICA requirement at CNA and I am still not able to connect to the network. As a matter of fact, I don't even have a number yet. Phoning the call centre is as help full as banging your head against a brick wall. I have emails that i need to send but no ...
I blacklisted my BlackBerry phone on the 16th (ITC Ref#13660504) and called again to advise it was recovered. I was told to fax in Id copy, Proof of purchase and Affidavit which I did on the20th of April 2013. I faxed to 0866642774 (Att: Thabani Ngwaqa) and have not heard from him ever since. I ...
I upgraded my contract on Sunday with MTN on a promotion that they are advertising. I checked to see if the contract was updated and when i phoned my Service Provider i was told that the store loaded my contract wrong and that i have to phone them. Getting a hold of Canal Walk store is a different ...
I contacted the call centre on 01 April 2013 to request that they refund my airtime of R60, as my BlackBerry was loaded with a R59 MTN data bundle on 01 April 2013 which was not compatible with my cellphone. The call centre agent indicated that my airtime could only be refunded after 30 days, and ...