My invoice dated 13 April 2013 was excessively higher (R2861.88) than six month average of R276.54. I requested to be emailed my itemised bill/statement on 26 April 2013, for which I was to be charged R17.50 to which I agreed. The email was to have been delivered within 2 - 24hrs. On the 26th ...
I have an uncapped Internet account with MTN. I pay this account and in return I expect working Internet, but instead I have a line that barely ever works, and when it does it runs really slow, like 20kb/s slow. When I've contacted them they tell me that their 3G towers are down, but my phone's 3G ...
I cancelled a contract with MTN on the 9th of July 2012. On the contract one number was to be ported and the other cancelled. They acknowledged receipt of my request, and the number was ported, but the other number which was for a usb modem, has not been cancelled and I have been billed for it ever ...
After struggling for 3 months with a broken phone. And was told i did not have insurance on my phone alex from jakaranda center helped me for going the extra mile, phoning, paper work til after hours and giving me the best customer service iv ever recieved. ...
Hi i activated a mtn BIS messaging plan at R14.95. the fair usage of 10mb was depleted in about 2 weeks. so i activated a 10mb data bundle and was credited with 10 10 = 20mbs of data. what i noticed is the data bundle i activated is depleting much faster then the fair usage data that i had. how is ...
Gave my fone for repairs in Jan13, long wait, said I had to pay even though cell was still under warranty even though i did an early upgrade. Waited so long for update but no followups were done until I went to see them. They sent proof of warranty and still came back saying i must pay. I am angry ...