I have been reporting network issues with MTN. First issue - for the couple weeks our network coverage has been falling out for at least three ours. It started out happening every couple of days but now it is falling out on a daily basis from as early as 11am to as late as 4:30 or 5pm. I have ...
I went to mtn carnival mall on 27/04/2013 to take out a contract. 1. Contract was declined due to wrong filing procedure (store manager). Applied again and went home to wait. Got a call, it was approved. Went back got the phone and asked for price plan, was not the same as adverticed so I asked to ...
I sent in my phone for repairs at mtn clearwater like two weeks ago. on the 22 april 2013 i was sent an sms to make a payment since my phone had been fixed so to ensure a prompt delivery. i then made the full payment of R1373 on the same day that the sms was received. My service request number is ...
I have an MTN customer for a number of years but the service is getting worse instead of better. MTN greenstone for the 2nd time has convince me that I need not renew my contract. Why make it a mission to do a sim swap? Can't you verify your own customer's details? ...
So its been 30 days since I moved into a new house in New Redruth. Since day one I haven't had a 3G signal for more than a few minutes. After a call (that I had to pay for since I only have a data contract and they don't reply to email inquiries) I found out that two of the four towers in the area ...
This modem is faulty. Went to 2 Mtn branches in Welkom 29 April 2013 - problem not resolved - first problem is that the branches have to verify that the modem is faulty. Did NOT work when inserted into two different laptops at two different branches Wasted more than 1 hour yesterday while staff ...