@10:43AM dated 30/04/2013 i went to Bank city Branch paying my contract account. Seven clients where in the branch awaiting service on consultants, when it was my turn to be serviced, the consultant said screaming in front of all the clients, that she will not assist me, cause me as the client was ...
Handed my BB in for software repairs 11 weeks ago. Phone was damaged between the store and the repair centre. Now I am stuck without my BB for 11 weeks. Phone still not fixed and badly damaged. Nobody taking responsibility in getting the problem sorted. ...
I have received several invoices from MTN stating that I have a contract with them, money has been deducted from my account and I was handed over for cancelling the payments, my reason being, I have never received these phones that I received invoices for, I contact the call centre even went to the ...
I have a contract with 200 free minutes, they show a balance of 0 when not nearly 200 was used!! When i phoned they say that because they dont add vat i actually only get 175 free minutes!!! This was never mentoined before. I calculated all the calls from my call log and it only gets to 100 min. ...
This is the worse customer experience i have had in my life. No consultant good provide me with answer in respect of my accounts. I was given 4 different amounts. My contract was not migrated correctly. I was advised that my current billing amounts to R 1500, and same was incurred in the last week, ...
On the 14th Feb 2013 i logged a coverage query (#6239777) and was advised it was logged for investigation and should receive feed back in 10working day ref #0050962.after not receiving any sort of feed back i again e-mailed on the 12th April 2013 Thembi Hlongwane replied asking for the reference ...