I was trying to load BIS on a existing Top Up contract, hey should be simple enough. On a prepaid you dial a code and voila its done. No... 1. Takes forever for anyone to answer the 808 number. (gave up after 25 mins day 1, held for 15 on on day 2.) 2. Persons are authenticated & calls ...
My Fiance and I have a contract with Mtn. I purchased the Nokia Lumia 820. I had it for a 2 month. It was in my back pocket and I sat down and the whole screen cracked. Their technicians say the phone is beyond repairable. I went to the mtn branch in Richards Bay where I was suppose to pick it up. ...
Right so I applied for a contract via MTN Direct and requested a number port, I was told by the sales person he would contact me the following day if I was approved to finalize the contract. The following day I get an SMS to say the couriers will contact me for a delivery time. I was never called ...
I applied online for Samsung Galaxy S4 and someone called me on friday and gave me a reference (mv2031703), and told me MTN is still busy with my application and they will call me back within 2-5days and I have been waiting since then and today-16/05/2013 I called their call centre and I spoke to ...
On Sunday 12/05/2013 we renewed my Grandmother's contract at the President Square Store in Krugersdorp. During the handset selection process we very specifically pointed out to the consultant that we are looking for a handset that has a large font size and is easily legible as my Grandmother is 75 ...
I have complained about MTN and nothing has changed, I have been on phone for hours trying to cancel this contract. I do not have the 3G Stick, it was fetched from me when I canceled my contract (which I did within 7 days) I have been billed since October for something I don't have. Please just ...