I was contacted by a salesperson who offered me a 3G dongle dongle with unlimited data on standard sites and 1G limited data on secure sites (need to be 18 or older). After receipt of dongle and contract I noticed there was no detail of the contract package itself, only a generic contract. I tried ...
I often hear stories of other networks running promotions rewarding loyal subscribers and dishing out vouchers, etc. when upgrading. I have been with MTN longer than I care to remember (avtually since inception of cell phones in SA) yet I have never even seen such a voucher. All I know is that I ...
I wanted to upgrade my contract at the Benmore branch & spent 15mins in a queue while 2 consultants disappeared into the back office & the other was entertaining 2 customers in what seemed like personal matters. The 2 clients behind me decided to leave as they were waiting too long & ...
I have NEVER been so frustrated and disgusted in a company before. Tygervalley MTN NEVER returns calls, it is IMPOSSIBLE to get through to them, and they are unfriendly. I have been trying to reach this branch in connection with a contract. The phone just rings ans rings. Eventually a century city ...
I asked a while ago how to get my contract form a store in Rustenburg. The lady in the shop contacted someone, and it seems like they didnt find it yet. I would like to get (at least) a copy of my full contract. ...
After countless calls, emails and physical visits to their service centres, still sitting with a disfunctional phone. I have been promised by the call centre that a Ms Naidoo or a Ms Jacobs would get in touch with me - a week ago and still nothing. Ony person that really tried was on techinical ...