So, what do you do when you buy someone a data bundle but accidentally put it on the wrong phone? Well, according to the MTN web site, the recipient simply transfers it using *141*3# and following the prompts. But it doesn't work. No matter how many times you try or how much airtime you load, ...
MTN direct agent made an error (supplying a phone which is not an upgrade as requested, but a second contract); phone has been returned (even though it was the phone I had asked for). For the past week I've been waiting patiently for the upgrade I requested in the first place - it is now 4 weeks of ...
When I took out my contract with mtn they told me that my contract will be included with free internet n downloads, today I finally had enough of my airtime just getting finished and called the call centre when I asked the person that ansered the phone why my phone is doing this when it shouldn't ...
We had problems with this mtn branch in jan 2013 with an upgrade. So we went to another mtn branch. Now that we want to upgrade again the same problem exists.. we were promised that the phone would be delivered via courier on Tuesday 14th of may, nothing happened. The same happened Wednesday and ...
Hi Nomonde, I've seen your responce and am still not happy because you still want me to pay for a phone thats not working even after being your customer for so many years. It just shows how much you dont value 'us' the paying customers (contract). can you assure me that when I call 808 and cancel ...
I have seem countless times on your website in your retail brochure advertising the samsung galaxy S4 being available in stores, but when I phone to check the store for stock they are out of stock as they were only given 10 units. How can you advertise a device which you clearly don't have stock ...