Called 808 - held on for 25 minutes - eventually Mpho tells me to dial 1737 where they will be able to help me register on their website so I can check my balance at any time as my Galaxy Tab doesn't dial out. At this number Veronica puts me on hold and after another 10 minutes I get cut off again! ...
On Saturday (18 May) I upgraded my contract - I have not had such efficient, friendly and thorough service. The consultant went out of his way to make this upgrading process pleasurable. Thanks VERY much - this was service which was very good and a credit to Mtn. Thank you so much!! Philip ...
I wrote a report on Helo Peter about being placed on the wrong pricing plan, Somaya from MTN responded and assured me they would contact me to change my pricing plan as well as obtain the call recordings in order for a credit to be requested. A few days later I recieved an sms to say that my ...
I made a report about mtn's data service's. They send me a paper to fill in and then send to their signal department. I did full in that partical form. Signal is not the problem. I feel that this is breach of contract I was at my service provider and they showed me the problem is lying at MTN. It ...
MTN Active WEB application must be scraped and replace by 'n manual system, due to the fact that it does not work, you cannot book a query. My Query I received items on my account "CALL Charges" and nobody can explain the detail of these charges to me. January R 66.97 February R 77.46 ...
I am an existing MTN contract holder for over 4 years now. Monday the 14th of May 2013- I contacted the Branch in Festival mall in order to find out if the New Samsung S4 is there since i would like to upgrade. Lungile - one of the staff members there took my number and said she will return my call ...