I recently upgraded my MTN contract to that of an even more expensive contract, after having been reasonably content with the Network. The upgrade took place on the 4th of May 2013. It was at first a quick and painless process and was assured, strike that, PROMISED a new Samsung Galaxy S4 to arrive ...
My husband was on topUp package for his data with MTN. For some reason MTN decided to change his contract without his consent and charged R11 OOO data charges later - which he never used based on his phone data records - all this were taken off his bank account!!! After SEVERAL (6) personal visits ...
Hii peter. i hv big problem with MTN, i hv preapid sim card and i cant send sms for the past three weeks and i called customer carline and i was advised to switch of my phone for 5minutes to so that ill be able to send sms, but that ddnt happen then i wen to local MTN store and i was advised to ...
I have a blackberry at mtn canal walk today I discovered that when I download it comsumes my airtime even though I took my contract out before the 200MB was introduced so accoring to the call center guy I spoke to my account is being billed for my downloads but my browsing is free!! what th that's ...
I went in to the store on the 14th May to do an upgrade. I was advised that due to upgrading from a voice to a data line it takes between 2 and 24 hours. I contacted them on numerous occasions to find out on how far they are with the upgrade and everytime i call in they say that mtn head office ...
I would like to say mtn provides the worst service ever. We applied for the mtn tv deal to get the samsung 32 inch tv soon after getting the tv it stopped workin and we called them to come get it since it was still warranty. Since then its been a game of cat and mouse noone is givng us answers we ...