Good morning, I've become very dishearterned by MTN and it's admin and customer service. On the 15th May 2013 I upgraded after the required 24 month contract from my Blackberry to a new iPhone on a new Anytime 200 contract. Problem 1: After the upgrade, I was told to wait 2-24h for the new SIM card ...
I went into a Mtn Sp customer service store on the morning of 16th May to pay my account and add on a LTE contract. The consultant kept having to ask someone else to assist him, and then tells me he is new. Every thing he did, he had to check with someone else. Eventually he told me what i needed ...
I have a contract with mtn. I have been sitting with a unresolved issue: My number does not exist when vodacom numbers call me, they have to try calling about 8 times before they get through. I have been to the mtn branch and they logged complaints all the time, but nothing came of it. This morning ...
An employee of MTN confirmed to me today (after two months of not getting ANY help by emailing or calling them literally 100s of times) that MTN does breach their Uncapped Lite package's contract and literally does not give a. I keep getting disconnected, my speeds are limited to 40 kbps (even when ...
I'm a prepaid client and have never really been satisfied with mtn in general many small incidents occured but I looked passed them throughout the years and gave them the benefit of the doubt because I and my family are all on mtn and people dont like to chop and change for everything but I drew ...
I applied for an additional contract online on Tuesday 14 May 2013 - I received an e-mail with a ref number: 6580401. I phoned the number today supplied in the e-mail. They do not care about the ref. Asked me my ID number, then what phone I applied for and what package. Why would I go through the ...