I had a contract with MTN which I cancelled and paid up on February 2013. The cancellation amount was about R873.00. The last Debit Order should have gone of on the end of March 2013, it is now May 2013 and MTN is still deducting the Debit order from my brother's account. This is pathetic, why is ...
My Mtn Account was settled and my ontact expired on the 23 April 013 . but my credit record still shows the account as active. Please assist in sending the right info to Credit beruea ...
In Feb2013 I enquired about downgrading my contract due to the fact that I am on a My350 top-up and don't need that much airtime per month. My current contract at the time of the equiry was due to expire on 12/3/2013 (to my knowledge, based on the fact that I signed a 24 month contract on ...
Good day i have sent an email to the MTN complaints department online with a ref no : (MTN REQ : 2058555) ON THE 25/04/2013, regarding a matter of Data that disappeared & where no liable response was provided... I have called the MTN customer care line as to no avail i spoke to consultants ...
MTN have charged me R2000 plus, in the past couple of months, i have requested that they send me a usage report that details the amount of Data used so i can make sense of it, i then got a response that they cant send me my data usage report, HOW the do i pay for something monthly and i cant be ...
On April I was charged /- R1600 which I did not know where its coming from. I called 5 times (ref no.s 2042511, 99360956, 99507189, 99835652) to get a detailed statement of when and on what was I charged for. in the first 3 calls I was told to wait 24hrs to get that statement, in the 4th I was told ...