I am still waiting for MTN to respond to the following complaint: https:///mtn/complaints/network-coverage-falls-out-daily-1076319 I am not getting any feedback when I call their line as they recommended. I have had to purchase a new sim card to rule out that as an issue as well as a vodacom ...
Upgraded to Anytime 350 on 20 April 2013. Promotional Bundle not correctly loaded. I have been back to the store twice to query this and am still waiting for feedback almost 2 weeks later. 808 Client services advises that they are unable to assist. Initially nothing was loaded but now I pick up ...
I applied for a wi-fi ruoter at mtn over the phone. My application was denied and I called in to find out why. I spoke to a consultant and he said he didn't know why my application was denied and that he will call me back, but he never did. I called after working hours and left a message with one ...
As on 23/05/2013 I applied for a contract by MTN Direct. Chris assisted me with my application. Week went by and a lot of calling and faxing documents. On the 29/05/2013 I spoke to Jared who assisted me with the application. He said that it is activated, and was very helpful. He gave me a ref ...
I went to mtn for internet services. I filled in the contract and waited for the modem. While waiting for the modem a better deal came up. I read through the existing MTN contract's terms and conditions and found that I could cancel within 7 working days. I went the next day to the branch to cancel ...
Good Day, Unfortunately the incident logged on the above reference still persist. On the 28th May about 17:00 I made a call which was dropped reason being my airtime has been exhausted. As per the norm, I realised that I had about R41 on my account. Please help ...