Mtn advertised Samsung S4 32g 4G I agreed to upgrade then next day queried phone to be delivered and was told they were sending 16G 3G phone, I cancelled upgrade they never delivered phone I never signed documents and was assured there will be no charge to me. Now I receive my statement and they ...
I saw an uncapped special on MTN website n went 2 MTN Melrose Arch 2 get it. I ws tld d special only avail thru mtn direct. So calld mtn direct n ws tld special only avail in mtn direct stores till 02 june, bt their system cnt differentiate between direct n franchise stores so they gave me like 10 ...
I did an upgrade on my contract on the 20/04/2013. When I received my phone it took about 4 days before the Internet/bbm could start working. Blackberry world never worked on this phone. I called the customer care several times in order to get everything working. They eventually advised me to send ...
A query was logged in April. When calling today to follow up on this query, only to be advised that the query has expired and nothing has been done. Query was logged for January, February, March & April months:- Call Charges Short message Charges Packet Switched Data Calls Multi Media Message ...
I registered via MTN Direct to renew a contract online. Call center phoned me, but I was on my way to a class. Asked them to phone me in an hour, they did not. Phoned MTN Direct this morning - they have not received an online application - TWO WEEKS NOW - I will rather migrate my phone to Vodacom ...
In March 2012 I subscribed to MTN Fastlink E367 2Gb data service at a cost of R149.00 per month. I have been billed R149.00 per month since then (no invoice just monthly stop order) In April 2013 I made use of a special offer to buy an extra 2Gb of data at a once off cost of R245.00. Since then I ...