Three months ago I wrote a complaint on hello peter about an incident I had with a MTN branch in Polokwane. The sales consultant changed my top up account to an open line without explaining to me that he has done that. When I realized that my top up account was changed to an open line the damage ...
Good day Mtn has the ipad air advertised on their website and in their booklets. I have contacted atleast 5 Mtn branches in Cape Town as well as Mtn Direct and I have been told that they have no stock and do not know when there will be stock of the ipad air. Clearly if you advertise an item then ...
I took out a new contract end of October 2013 for the Samsung S3 Mini. I took it out at MTN Riverside Mall in Vanderbijlpark. On 30 December my screen just cracked. It just cracked! I took it in to the MTN store and they were not in the mood to help me, it was written on their faces. They ...
I bought a BlackBerry phone on a contract package which includes; R100 airtime, 25 SMS and BlackBerry Internet Service for the duration of the contract (24 months). Since from last year around October I've been losing airtime daily. MTN consultants are telling me that its "internet ...
We have had numerous issues with a data connection at our place in Arcadia Pretoia. We signed up for the contract in March 2013. MTN Connect got a 3rd party company out that has been to our property a few times however the signal still constantly drops. Its extremely frustrated and it never works ...
Two weeks ago I lost my phone through a smash and grab incident. I wasnt able to suspend my number until the following day after which these assailants had ran a bill of over R9000 on my contranct. I was contacted by MTN to inform me that my line had been suspended. I'm still confused as to how the ...