At what point in time is there going to be any real follow up from MTN regarding complaints? Every time I receive the same "pat" answer with no results. Complaint 1: Dropped calls on an on going basis Complaint 2: Despite repeated assurances from the Sandton City staff that the Data ...
I (regrettably) renewed my contract with MTN 6 days ago, whereby I received the Blackberry Q10. After having numerous issues with the device over the weekend, (such as not being able to make calls, emergency calls only, calls not coming through, having to restart the phone 3 times a day). I ...
I went to MTN WorldWear to upgrade and was told I need to do a sim swap. I paid R136 and was advised that it would be working within 24 hours (at the most). It was not working by Sunday, so I went to MTN Sandton and they said it was not done. They suggested that I do another swap (yes, throw away ...
I work for a company where we roughly have 12 or more different cell phone contracts for our directors with MTN. A few years ago i started my position at the company and when i had to try and sort out any MTN issues, it was an absolute nightmare phoning the call centres. I got so frustrated that I ...
I took my phone in for repairs on the 7th of June 2013 and on the 14th I went back to go find out how long it will take to get my phone back. and they said still 3-4weeks. and yesterday something just told me to call the repairs centre and find out what's going on... when I spoke to them they said ...
We recently signed on for a 24month data contract with a fastlink modem and 2.GB data per month. MTN is charging R2 per KILObyte downloaded after your 2GB (which is not capped by the way and no one tells you this either!!!) is finished. Unsuspecting customers such as ourselves have been slapped ...