It is clear that MTN doesn't care for their clients at all. I refer to my complaint logged 2 June 2013. MTN charged me R4000 on a R150/month account. Now that they have taken the money from my account they just flatout ignores me. I phoned the calldesk to request the signed contract where I give ...
Hi I've been trying to reach the customer call centre for two days to cancel my expired contract. Am constantly on hold for periods longer than 30mins. So please cancel my contract to this number - 0833901667 or have someone contact me immediately. Cause i will not be liable for another month ...
I went to the MTN store in PHX Plaza and upgraded my contract on the 04/06/2013.I was on an MTN 350 top up and took the Samsung S4 on a 350 anytime package. I asked the consultant when I will get my provisioning for the new bundle and when will the new package kick in. He informed me that to his ...
Nomonde was kind enough to blak list my phone after i lodge a complaint on Hello Peter with one call. I have to say she was very understanding and assisted me effictively. That being said after strugelling for a week to black list my phone my insurance has now advised that I am unable to claim due ...
On 3 June 2013 I looked a call to look into the connectivity in the Randpark Ridge area. I was told that a coordinator would contact me after 96 working hours. After the lapsed period, I called on 14 June 2013, to advise that I have not received feedback yet. I was told that a certain Nazam will ...
So after reporting an incident that is unacceptable in any country (besides south africa), MTN yet again has only generated a generic e-mail on taking action and nothing is resolved either. Only disappointment has been generated by MTN and is a definite company that cannot provide any business ...