I have been attempting to get a price from MTN and MTN Business to cancel my MTN contract earlier than the expected cancellation date. I have now been trying for over 2 months. I have called repeatedly, been on hold for at least 30 minutes time, and when I do speak to a consultant they are ...
I sent a complaint in on 12 June 2012 at 09:39. I received feedback on part of the issue BUT to date the issue is still unresolved. It appears that you have not read my previous correspondence carefully. There are a number of issues I mention in the communication. You seem to only have addressed ...
Hi There is a constant bad network coverage in Viljoenskroon. Today network is gone totally. My phone has been on SOS from 13:00 today and between 05/06/2013 and 08/06/2013 it was on GSM with no internet at all but i called 173 and it got fixed till now again it is giving us problems. This is very ...
Their service is repulsive!! You send them a proof of payment and they do nothing with it except argue with you and not return emails!! Biggest mistake ever changing from Vodacom to MTN!!! Service absolutely!!! ...
In Feb this year i upgraded my contract from a higher package to a lower package, a call centre agent did my upgrade over the telephone and the exact amount was given to me on how much i would pay going forward and kept asking the agent if there were other costs that i needed to pay and she said no ...
We had logged numerous calls to the call centre and the problem has not been resolved. We have lost on businses tremendously and believe by law this is unacceptable ...