I dialled 808 and I cannot get through to MTN. I want to stop my contract that is a week over the 24 month period. If I cannot get through and now the contract is on a month to month. Does MTN not have any operators? I cannot have a contract forever. I need assistance. ...
It is not every day you call the MTN call center and find a person that can really assist and who is also friendly. I had purchased sms bundles by mistake and wanted them to reverse the transaction, I was assisted by Adam Baloyi Who assured me that he would try by all means to assist me. I was very ...
Hi So I log a complaint on the 18 June, as MTN is taking my bundles data not used every month when they top me up. Which is not part of there contract. So Wenzile Masina replies to this complaint which seriously he did not read OR do not understand but gives a standard reply. WHAT CUSTOMER SERVICE. ...
Since December 2012 I experienced signal loss on all my MTN devices. I have reported this on 10 occasions, I receive emails with forms to complete and nothing happens after that. Going into MTN stores or trying to reach a area manager is completely fruitless, yet they want their money at month end. ...
Good day. I upgtraded my contract at mtn in promenade mall in january. I did sighn for a R349 package, the lady advised is To take the sony james bond fone. I am now told that I have a R359 contract, I was told its a R349 now y must I pay the extra R10. I also sent the fone away 3 times and the ...
Since i wrote to you they did respond via your email but they didn't take action cause i haven't received anything or call from them but they still deducting money from my bank account without my cellphone. ...