MTN SP has charged me additional charges called "content charges" I have not given anyone authorisation to do this. MTN says that I subscribed to a company called [URL Removed] I do not know of such company and I did not subscribe. MTNsp says I must phone [URL Removed] and sort it out. ...
I have been with MTN with sometime now not because of the service network nor the great deals but for the excellent service i always receive from Raazia @ N1 City today who normally i used to deal with at Ottery branch which was 10mins away from home. But because of the service she provides her ...
I purchased a SMS Bundle for my daughter who is currently overseas (she is currently using international sms roaming). I purchased the bundle from my internet banking. When she attempted to activate it she received an error stating she was not able to activate it. 2 weeks later she received a sms ...
I have taken a contract with MTN for a Samsung Galaxy Tab 2 at R 229 per month which includes 500 MB of Internet data, when I had checked my account at the 1st of the month I had just over 600 MB of data, so I have browsed the web a bit etc. Yesterday I checked again just to see if I am not over ...
I called a Zimbabwe mobile number on Saturday at 1PM on a Call Per Second package and was charged R4.89 per minute when the website indicates that the rate for Zimbabwe (fixed and mobile) is R2.89 per minute. On calling the call centre I was given very unconvincing answers. The first consultant ...
I have signed the Samsung Galaxy Pocket phone - TV deal. I've got my phone and has been paying two months already for my contract. However I'm still awaiting the TV and i have been to the MTN branch. The first time they informed me I have not completed the third party TV license form which has not ...