A R79 per month data card contract has been an ongoing nightmare & inconvenience since taken out 4 mths ago! Despite having signed a debit order & having ample funds in my account my debit order was cancelled without notification & connection was terminated without notification too. ...
I have a cellphone on the MTN network. I recharge between R5.00 and R25.00p/m. In April I loaded airtime and made a call. After the call my balance was about R3.00. I did not use the phone for a few days. When I tried to make a call my balance was R0.00. I then recharged with R5.00 and made a call. ...
Phone on 3 June 2013 to move a data contract to pre-paid data. Advised to phone on 18 July 2013. Cannot phone that day but phone today 23 July. Well MTN says sorry for you - the invoice was generated on 20 July and you will lose your 2 GB data when the contract is transferred. They know full well ...
After purchasing a laptop from MTN about 3 months ago, they NEVER debited the instalment from my account. I went to the nearest branch to find out WHY! Then the lady working there told me " I " need to call 808 to ask why. I called NUMEROUS time but I never got through to ANYONE at their ...
On the 02 July 2013, we purchased an IPhone 5 on contract. We purchased a white body glove with the phone for R 199. In less than a month the body glove has loose threads coming from it. I looked in the packet that the phone came in and there was all the documentation relating to the renewal of the ...
I took out a cellphone contract at mtn on 04 May 2013 which was an upgrade. I didn't take out cellphone insurance immediately because I wanted to get a better offer somewhere else but I didn't get it. I then went back a few days later to take cellphone insurance but the assistant told me she was ...