I have talked to Vuzi on the 25 July 2013 and he have no idea of customer service. Worst customer service I have ever received and the lack of understanding my problem. The only thing he can get out is that it can't be done! Want to speak to his supervisor but he is not available and I must phone ...
I logged a call regarding 3G coverage at my house on the 6th of March 2013. I was sent from pillar to post. About six weeks ago I got into my car and drove to the MTN innovations department. There I met Ande Masimini. He promised me to sort out my coverage problem. Well today they did and I now ...
I upgrade my contract on the Saturday. I then got news of my position becoming redundant on then Monday, Tuesday I went to the store where I did the contract and ask my I change it to a lower package as well as I was unhappy with the phone, the ladies in the store said no they cannot take the phone ...
I have been trying since March to cancel my deceased fathers account and transfer the one number over for my mother. MTN has made me retrieve multiple documents on multuiple occasions including death certificates, bank statements and various other letters.. ALL of which I have provided at great ...
I've taken out a new contract with MTN and there are 3 issues I would like to raise. 1. My phone new phone is not working properly as the buttons get stuck. 2. I am paying for the usage of the internet, BBM and whatsupp. This has not been working for about 2 months and I want to be refunded or ...
1. With having FOUR contracts with MTN and spending an average of R6 701.00 per month on the four contracts, it seems unbelievable that one has to battle for almost 30 DAYS to get an itemized bill from your service provider on just ONE of your contracts!!! 2. Having sent a confirmation letter of ...