On Monday 22 July 2013 I purchased a modem at Westgate Mall, Mitchells Plain. Shamiela tried to activate it but found the sim card faulty. She contacted the call centre and they confirmed the sim card needed to be replaced. She promised to escalate it as I am too receive 75mb free on the sim card ...
On the 08th of June I went to MTN Keywest to do an upgrade on my cellphone. I was assisted by Kyle Dietz Koekemoer and I took the Blackberry Q10 on top up R200.00 which came with 200sms's and included 200MB internet bundles. To my surprise that month end I only received the R200.00 airtime and 25 ...
Good day, I received a bill today which should be R269. The bill is R711.39, called the call centre they advised it was for a subscription from a company called Integrate. I have never subcribed to anything as this number is a tablet and not a cellphone, I have requested for the subcription number ...
Products that are advertised in their catalogue valid from 17 July till 31 July 2013 not available. Only response you get " we apologise for any inconvenience incurred " since 18 July 2013. No follow-up and /or alternatives offered. They do not have stock and that is it. Except it or not. ...
I went into an MTN branch as my cellphone battery losing complete power at least 3 times a day. I was initially referred to the blackberry consultant instore, who assessed my cellphone and confirmed that there was no programmes running in the background. I then spoke to a consultant who told me ...
My MTN account fell in arrears due to some issues. Anyways, eventually all was sorted and I made contact with MTN to make payments to them to sort my account out. Last month "June 2013" I paid R1500 as the account was in arrears I had advised the agents that by the following month I will ...