Once again I have been subdued to bad customer services from mtn. I have been billed incorrectly in the past. Now I have completed an upgrade based on the corporayte discounts applicable. In my first months billing i am being incorrctly billed. I am being pushed back and forth with reference ...
I handed my blackberry 9360 in at the Willowbridge branch on 15/7 because I have had problems with the handset since I got it. The phone freezes after each action eg take a PIC, frozen, the battery depletes in less than a hour and the phone reboots randomly. If I want to send a bbm, email or SMS I ...
After my contract has ended they have now doubled my amount. I signed for 149 not 400 a month.. they dont even have the decency to inform their customers. The service ia bad. I request tor the credit to be passed as this is very unfair.i will only pay the 149. i am very unhappy with the service. ...
I'm a new customer at MTN and I terribly disappointed in their service. I came over from Vodacom because MTN had a better deal on the Galaxy S4. At Vodacom I had the option to put a limit on my account so that I cannot get surprises at the end of the month and if work perfect for me. Well MTN does ...
For almost one year and MTN Legal can't solve a simple matter. No one knows what they are doing together with their collections, VVM. Every time I call the useless call centre agent will promise to deal with the matter urgently and the next thing I get is more demand and threats from their ...
I upgraded my cellphone contact with mtn and signed for the Samsung tv and cellphone combo. I was informed that I would wait 7 to 14 days for the Samsung tv to be delivered to my address. After waiting for 14 days, I was finally told by mtn at the v&a waterfront that everything has being sorted ...