I just cancelled an MTN post-paid contract early as I am leaving the country. I freely accepted that I must settle the outstanding value of the phone. What is unacceptable, however, is the loss of the airtime value that I have accrued while under contract thus far. According to when I call 258, I ...
I recently applied for another contract (Samsung S4 Mini) (2013/07/16). Charl informed me that he would get back to me regarding the approval of the deal. No response Tuesday, went back to Charl on Wednesday to get feedback. He responded that the contract had been approved and that the phone would ...
My cell phone went in late May for repairs and was told it will take - 3 weeks. Thats fine. I go to MTN longbeach and chat to Ricardo to find out the status of my repairs late June. He phones Rtt Johannesburg where the repairs are who tells him that my phone was sent back on the 10th June along ...
Going to start by stating i DONT want a MTN consultant ask for the normal coverage questions or run away with out fixing the problem In: 1.Jan 2013, I subscribed to the contract, the data speeds were acceptable and sometimes quite fast. 2.Feb, No speed issues until 9 Feb where throttling kicked in. ...
I got a dual sim for my data bundle recently and since then my usaged spiked. I'm not saying that I didn't use the data, I just want to check that it is correct so I thought I'll request an itemised bill... welll... 22 July - phone call centre, do the security checks, was told to hold, got cut off ...
A Mtn direct consultant called me to upgrade my contract, new contract will be a new cell phone and reduce my monthly premuim. After a month i recevied my package by RTT, i received a box with the new cell phone and two new sim cards. I called Mtn Direct, i was told not activate the two sim cards ...