I took my cellphone (Blackberry) which is in warrranty, on the 12-07-2013 to MTN Cresta. The phone works but at times just switches off and restarts on its own & also freezes. After waiting for a couple minutes Obakeng then assisted. I was told that the phone will have to be sent in to be ...
I was incorrectly billed for a double BIS for over a year and when i called to query my account I was told that i would be given a refund of the extra money that was debited each month that was in March this year and as yet i did not receive my refund. When i called in April I was told it takes up ...
I have lost my cellphone and blacklisted it. The next week my cellphone was returned to me and since then I have tried to get it working again. It is giving an error message" Phone not allowed MM6". MTN says that the handset has been de blacklisted, but I still get the error message. I ...
On 25/07 I took my blackberry in to this store as it was not switching on and I was served by a lady who looked less interested to help me (she was at teller 8) she removed the battery off my device and told me its liqiud damaged so it must be repaired in Midrand and it will take 2 wks. I then told ...
Has been struggling to convert my MTN contract to Prepaid. I have been an MTN Contract customer for more than 10Years and now after my last contract being in month 29 already I can not get my contract converted. Phoned the center a mnth ago to migrate my contract to prepaid. They told me to fill in ...
Good day I've been trying to contact this store on 021 527 2000. It just rings and then the line die Ive contacted the call centre and when I upgraded to the Samsung S4 from blackberry they cut my simcard in order for it to fit into the samsung. According to the call centre I now need to go back to ...