I Sent my Blackberry Phone in for repairs in March 2013, and waited for about a month, they asked me to come and fetch a replacement phone, which i returned within a day, as it was also faulty, had another wait, and the same issue with yet another replacement phone, I have had 3 of these so called ...
Warranty claim process with MTN is pathetic. I sent back a 3 month old Blackberry 9360 as it wouldn't switch on after trying to charge it and swop the battery with another one. The warranty stated that is should be returned in the original packaging, which it was, but the phone has minor scractches ...
Why do you send me statements only without the invoice? And to increase your CLI charges by 16% sounds like a rip-off to me? ...
I made a request to have my number made available for porting to another service provider at the end of my contract period. Which was the 28 July 2013. MTN in error disconnected my cell number in a manner that meant I could not port it to another network. Upon calling them to resolve the issue, I ...
In the 15 year history I have had with MTN I have come to realise that MTN are only too happy to assist you when it comes to a sale! They have the worst after sales ever! I have sent numerous emails now with all my details requesting information on how I can go about cancelling my new cellphone ...
I have logged a complaint with regards to network coverage about 2 months ago. I was told to wait for a call from the technician to arrange for him to come out to my house to investigate. 2 weeks went past. I then called them and was told that there is a tower fault and that they are attending to ...