It seems that even tho my contract is now more than 24months old, MTN refuses to cancel the contract. I've went into a branch to try cancel it, and they said I must phone 808. Tried phoning 808, and they won't do it. Emailed them, still won't confirm my request to cancel my contract. Please confirm ...
Hi, Over the weekend I was at a funeral so during the service my phone fell came apart and got badly damaged I lost the sim card as well, I checked on mtn's website and it clearly stipulated that if the phone is damaged I need to call their insurance department and also hand in the phone at any mtn ...
Logged a call with MTN over a week ago regarding network coverage. Requested a solution and I am still waiting for an answer or a solution. This is an on going complaint and as usual, MTN fails to deliver, which is negatively impacting my business. ...
The story in short: 1. I go to the MTN website and log in. I wanted to see if it is time for an upgrade. (a) The website is not explorer 10 compliant and most of the dropdowns on the website do not work. (autopost back errors), (b) Why do they do a Rica test of the guys capture our information ...
I got a new cellphone contract form MTN over 6 weeks ago, first they GAVE ME THE INCORRECT CONTRACT! I had to wait a month from them to fix this! Then the phone I got was FAULTY, so I returned it within 7 days just hear that NONE OF THE BRANCHES HAD ANY STOCK! I had to fill in a form to say that I ...
MTN refused to send me a letter of Cancellation of my contract 0835916654. even after making million calls and spoken to Customer service and Legal Department and to my amazement a huge international corporate couldnt assist with as simple letter " indicating that my contract with the is ...