I ordered a Samsung S4 and got the phone on contract. After the phone was delivered by a MTN subcontracted courier I experienced problems where the phone does not pick up or read the sim card. I took the phone to East Rand Mall and was told the device was faulty. I was then advised that I had to ...
I recently upgraded my daughter's contract & ported her no. over to at MTN Signet Terrace to a Samsung Galaxy SIII which is very problematic from the beginning. 2 days later i called the branch to inform them that her phone keeps coming up with a not registered on network message. At any time ...
On the 13 of this month we took a phone on contract and the staff told us about terms and conditions of the phone, 7 days guarantee and 24 months warranty and with in those 7 days the phone gave me some technical fault and went back on the 19 of same month and they refuse to swap the unit and said ...
I have been receiving poor Quality of service with absolutely no response regarding a callback from Clemen who works at mtn In Eastgate i have had trouble from the initial sale, till now with him. I asked him if i would be able to take out a top-up contract and use the airtime i received to buy ...
After a recent 'issue' with a tower 2 weeks ago, 2 calls to the coverage division to explain that the signal is still fluctuating badly and a standard response of "someone will contact you shortly" with a reference number, the last call was 3 days ago. ...
Hello xisix, Thank you for posting. Please accept our apologies for the delayed response and for any inconvenience caused. Kindly note that Standard Bank is a Third Party and would not have the Terms and conditions of sale on some of our value added services these are available on our website at ...