I have logged 2 queries on MTN active with no response.. 1) 100796119 on 04 June 2013 2) 101454110 on 25 June as a follow up to the first case.. This is rather unfortunate after being a loyal customer for 13 years and spending alomost R1000 pm with MTN. ...
I bought a Nokia Lumia and later found out that it was faulty and could not access the internet after phoning the call center several times. eventually i took it back and they took 3 weeks to fix the phone. when the phone came back the screen had scratches and the screen protector i had put on it ...
I upgraded my cellphone contract in May 2013. Since then I have been incorrectly billed every month, and as such, when trying to phone the call centre to get an answer the phone is either never answered, I get passed from pillar to post and then the call drops, or when I do eventually get passed to ...
In June 2013 I took out the Samsung S4 contract at MTN. The advert says that the R399.00 you pay per month includes: 200MB data, R200 airtime and 200 smses. What they do not tell you is that of the 200 smses, only 25 are to other networks and the other 175 are MTN to MTN only. The person that ...
In March 2013 I went into MTN vangate to apply for a new contract for a modem for my husband. I previously had a contract for a data package & a cellular phone which I gave to my daughter. The consultant who assisted me realized that I was due for an upgrade& upgraded the data package when ...
I am having an issue reloading my blackberry internet service, it is saying that I have insufficient funds for the purchase when I know for a fact that I have enough to reload it twice. So I give the 173 MTN hotline a call and there is no way for me to speak to an actual live human being as none of ...