All i want is a business cell number changed to a private person but this look like it is impossible. I went to this store in January 2012. To get a upgrade and number changed. I was told i could not do it because i was on ICT. I then got my mother to get three months bank statements and pay slip ...
By the time you read this message it will already be too late. My number was changed to prepaid today and some of my airtime disappeared. I tried phoning the customer service and some message says all line are currently busy and I should phone back later. WHAT TYPE OF SERVICE IS THAT?? Usually you ...
4 July or 5 July, I did an upgrade on my MTN Broadband 2Gig line, to a 3GIG package which will then include an additional 2gig for free every month. I was told by the person (Johan) at MTN Direct that my new data or package will only take effect 27 July as this is when my new bill month starts. On ...
I have been a customer of MTN for about 12 years now. Due to unforeseen circumstances I had to transfer my number onto my brother's name more than 4 years ago. I have been sequestrated and rehabilitated in the mean while, and am trying to transfer the number back onto my name. I have started the ...
My contract is linked to my mom's contract and she passed away early in June. Since then, MTN has cut off my service twice this month after I explained the situation. To find out how I should proceed to do the transfer I phoned their legal department and they told me one thing, then I phoned 808 ...
I reported this on the 13th January 2013 and still have not got any feedback from Mtn department ...