I live in Dowerglen Ext 5, Edenvale. about 3 month ago the signal at our house went from good to fair to bad to no signal at all. After a long search I eventually got MTN phone number (everyone refers me to my Service Provider, and they do not even have MTN's phone number - (fortunately CIPRO has). ...
Every month my account as in excess of R300 going off without any explanation. When contacting MTN customer service I get the run around and get informed a supervisor will get back to me, which never happens! The only conclusion is that MTN has no customer retention program in place and after all ...
I have been complaining for two months and my phone has been booked in four times within the June and July, and each time it comes back worse than ever. I have complained at Mtn, hello-peter and still nothing has been done instead its weeks without my phone and no repairs are done. I give up now ...
I recd my MTN account and noticed a debit of R157.80 for content charge. I queried and was informed I must contact a company called Integrid 0110621400 which I did and was informed I must have ticked some box somewhere to subscribe to this service. This all happened after I upgraded my cell phone ...
I've send a few emails to Mtn for the business department since 12 July 2013. I've changed my service provider to Vodacom. I've paid my account in full and received a bill from Mtn with a credit balance. I've asked them to transfer the amount to my bank account and gave them all the details, but I ...
This s the second time I'm filling in this complaint because the signal strength is so weak it timed out. On the 12 th of July I phoned 0839001212 and complained about the very weak Internet signal and at times no Internet at all. I was told in 10 working days someone would come to my house and ...