Hi, I've been a cust with MTN Corp for more than 15 Years and have previously and now 15/07 logged a query on my Billing for Internet Sessions that is Huge amounts, and nobody in Corporate is getting back to me. I followed up numerous times and still no assistance. I upgraded and now there is ...
I reported a network coverage problem to customer care and I was told to phone the relevant department by phoning 083 900 1212... No feedback, but let's say I did not pay my account for some reason they will be quick to respond then... so what now!!! What the do I do with a phone that I cannot use? ...
Took out a 2Gb data contract for R139.00 per month on condition that the contract will not go beyond the 2Gb cap and therefore no additional charges over and above the R139.00 will be levied against my account. I was given the reassurance that should the data expire in any month, the only way to ...
I had to do a sim swap, because my new phone required the smaller sim card. The security questions asked by the agent was the last three calls made by me and the exact time they were made, and the last time I recharged my account and with what amount. I could not remember immediately, as I only ...
It's been about 2 weeks now since I complainted on hello Peter and about 5 months I have been complaining about been over changed and MTN still has not credited me my R510 I was told its been investigated but I think it's jist an excuse not to pay me my money back. We will see what's the excuse ...
Socking service from MTN woodmead or shall i say MTN as a whole, whats the point of having 808 call center numbers which are unable to help but all the time you are referred to the place where you got the phone. I have two account with MTN and the billing is incorrect, i have been struggling with ...