Hi i have been a MTN loyal client since 1998 (15 yrs). I also expanded my account with a contract on a Galaxy Tab with 2 Gig internet access. I further asked for a dual sim to be connected on the sim of the TAB so that I can use it for a back up if our internet at home is off. The dual sim card ...
POOR SERVICE INITIALLY In March I went in to the MTN store in Hemmingways Mall to upgrade my contract. Cayleigh gave no advice regarding upgrade options, simply asking what I wanted to upgrade to. Fortunately I knew what I wanted and so could ask specifically for the iPHONE 5 on top up. I checked ...
My son was due for an upgrade but he had a good cell phone at the time so I intended to give the upgrade to my daughter. I explained in detail and made sure the assistant knew what my intentions were and we came to an agreement with which contact my son would have to change to. The next day my ...
I received my May statement for my data stick in June like always. It works on a month backpay system. I thought the amount was weird this month and when I opened it- it said R800 and something rand. This was extremely strange seeing as I have never received a bill more than the actual amount of ...
I took the mtn Samsung galaxy pocket phone that comes with a Samsung tv on the 11th of July on an upgrade. I got the cellphone on the same day and was promised that I should get the tv within ten working days. the promised period passed and I enquired on Friday 26 with the guy who had helped me ...
Hi I completed an upgrade for my new mobile on the 28/07/13 at blueroute mall MTN. on the 29/07/13 my service has been cut off (no phone calls no smses and no data usage with a brand new phone!!! I contacted the contact centre on 083 1808 for answers and they could not give me any, all they can say ...