So recently I discovered my 24 month data contract was over. How? Nope no one informed me about it, or even bother to ask if I still want it. No the money was simply deducted from my account!! When I call in to ask what happening I got told the whole story;that my contract is up and they just ...
If not for him, I can confidently say, MTN would have lost both my husband and me as clients. You would think as a salesman your duty stops once you've made the sale. After I contacted him regarding the delivery which didn't happen on two occasions, he took it upon himself to ensure that the gap ...
I called the call centre on the 25th of July to cancel something I was subscribed to and spoke to Ndebele, a week later I was still getting billed R5 every day and called in again and spoke to Katlego. Both agents advised me they have sent cancellation requests to MIRA network, I had to call again ...
Hi, I've been querying this for the past 2 months to no avail I also asked for a quote on cancellation of contract no response!!! : Att: Clarissa - K90 BRANCH) - Urgent - Re query submitted on 20 July 2013 [#6863111] Aug 2 (3 days ago) Good day, If you have a look at my account you will see my ...
I applied for a business contract for phone 083 to be transferred from one company to another. This application was made on 26 June 2013 and now on 5 Aug it is still not complete, in spite of several calls to the representative and to the customer helpline ...
They have been over charging me since I took out the contract with them in November 2012. I have tried several times to get them to correct by phoning, emailing and even going to the store. They keep telling me they will get back to me. They never respond or update me. All the lady did was tell me ...