On the 23 of July I contacted the MTN call centre in order to find when my next contract upgrade was due and was told only next year however should I want an earlier upgrade I'm suppose to pay in X amount. I than decided to go into the Somerset Mall branch on Saturday the 10 August 2013 and was ...
I opened a contract on the 30july during my lunch assisted by Fazina to open a contact for the sumsung tv and galaxy pocket phone for R189pmx24mothhs. The contract was approved but could not be activated as they where offline. The following day 31julu fazina called me saying no the system was not ...
I have being waiting for over a month for a Samsung tv to be delivered to me. the person at the mtn store, Brendan, who signed my contract hadn't completed his job and so I've being waiting for this tv. I went to the mtn store today and saw the manager. her stupid answer to me was that they are out ...
A year ago I upgraded and signed a new contract and received a new Blackberry. I was not told about any additional or hidden charges, in fact I was discouraged from getting the phone that I wanted and was pushed into getting the Blackberry. A year later I am billed an extra R451.47. When I queried ...
For 16 years I was a happy MTN customer with an average monthly account of R800 per month. In the month of April 2013 I received an account of almost R6518-99! Naturally I assumed that it was a mistake on the side of my service provider and that it would be rectified when I bring it to their ...
I hereby like to report the rip off MTN is currently doing to customers. We as prepaid customers are been deducted airtime from our services when you load airtime even if there are no calls been made on our lines. I loaded R15 airtime on my phone today in the morning and never made any calls and ...