Currently having three cellphone contracts with MTN. Two of the contracts expired in June 2013 and gave 30 days cancellation notification for one contract as was requested by MTN. Unfortunately a wrong number, which is my main number was cancelled this morning (12 August 2013) after the 30 days ...
More often than not I cannot call out as the Network is busy ...
In the first week of July I reported the incident with my phone (puppy incident) to my insurance&only on around the 3/4th July did the courier service collect my damaged phone which was replaced with a loan phone. I was told this would not be a long winded process as blackberry do not like to ...
Did a sim card swop after I waited for an hour in line. When I tried to activate card next day, it kept on giving an error message. Phoned shop, but they did not answer their phone. After trying for 30mins (on a different network) got through to a person at call centre who refused to phone me back! ...
How difficult does MTN make it for ANYONE to contact them? I can't get through to the 1 808 number without an MTN cell number (which I don't have, since "my" account is), so I: 1. Reported a complaint via the MTN SP online form 2. Sent a complaint on Twitter 3. Sent a hellopeter ...
Went to mtn in April to cancel a contract of mine. May should have been the last billed month!! I have been back to mtn almost every weekend since then for they are STILL charging me for the contract when it should have been cancelled!! I am appalled that every time I go back they inform me that it ...