Reference: 6882776 Yes, I was given a reference number here on HelloPeter by MTN after complaining on 1 August 2013. I have not heard a word from anybody. What must I do to get a response? The sad part is, I have tried upgrading my phone. I was told you have stock, I completed the forms, I get ...
Holding on to reach the call centre 10 mins... nothing, 9minutes nothing, third try I gave up after 4.6mins. I upgraded... STUPID ME!!! and want to insure my new phone... can you believe it takes this long just to get through. I have done this whole complaint while waiting for someone to answer!!! ...
I have not received a call from MTN like they promised i only received an Service desk email and a Ref can you please care to explain to me how that is possible for me to pay R608.90 for only opening less than ten emails everyday for the whole month. R714.55 for July 2013 i have not used the modem ...
I called MTN on 809 as I received my statement via email and did not receive the corresponding invoice. I requested the invoice to be emailed to me so I could check it. I was told that I was loaded on the system for post not email. I requested them to change it. They replied that they would change ...
Hi there I requested a recurring 1 GB data bundle to be loaded onto my contract on the 25 March 2013. It was not done and I logged a query (100988650) on the 5th June 2013. To date, the customer service centre has been unable to provide me with any resolution to this query. Furthermore, MTN has ...
For the past 5 years know MTN has been calling me saying I owe them twenty nine thousand rand and I must pay them or else they will black list me. I have asked them for the past 5 years that they should send me a detailed statement saying exactly in detail explain how the they get that ridiculous ...