On 11:12 Tue 6 Aug I logged a complaint about the poor MTN reception in my area but noone has bothered to respond to me yet. I have tried to take it up with the appropriate people and all I get told is that there are upgrades being done in my area, but noone can tell me how long it will take. So in ...
I purchased a 2gig top up contract on the 08/08/2013 and was advanced approx 300mb, which was used up in 1 day. Upon query I was advised that was a pro rata amount and my next 2 gig recharge will be on the 21/08/2013. That means I have to go 13 days with no internet. At my calculation if the ...
I upgraded my phone in January 2013 from black berry torch to an iPhone 5. However still to date I'm being billed for BIS. This is absolute rubbish as I am paying for a service I'm not using. I actually wonder why this was never picked up by MTN. Soon as my contract ends I will no longer be with ...
I am so fed up with the rubbish service I've received from MTN. Firstly, how is it possible that I have to reload my BIS 4times in a period of 20days? With BIS Absolut by the time my BIS expires I'd be left with over 90MB from the 200MB given now suddenly I use over a GIG with no change in habit. ...
I have bought an airtime contract from MTN - MTN Anytime 500. The package advertised by MTN states that I will get R500 airtime, 500 SMS, 500mb data and 60 minutes MTN to MTN minutes. MTN's advertising is misleading - they do not state on their material that you only may use the free 60 minutes MTN ...
So after being a client of MTN for the last 15years I decided to end 1 of my contracts with them. I phoned MTN and they said that we have to wait until the contract expires etc. so we gave notice and waited 4 months for the contract to end. When contract ended I received my last bill for number I ...