Last report response from mtn - REQ:2522571 . It is now 3 weeks later that I have been having issues with in-store sim swaps and my online mtn active account! Sick and Tired, why pay for a service that is never properly rendered? I phone the call centre and they say all is fine and they see no ...
On 26 June, I woke up and my Blackberry was dead. I took it to Norwood MTN where I waited an hour only to be told it must be sent away, which it was. I was contacted to collect it two weeks later and it was not fixed. I was told there was water damage, which is impossible. I have been trying to get ...
False Advertising. We went to MTN in Canal Walk to upgrade a cell phone contract. We wanted the package which comes with the 32" Samsung TV. MTN stated that the TV is a 'free gift' and they do not keep stock at any of the branches. This is against the consumer act, a company is not allowed to ...
I called earlier as for the past week I have not been able to send any SMS's. It reads "Operator determined barring", I called spoke to a gent and he gave me the code #330*0000# and said to dial the call button, after that to switch off my phone and on again, should the error persist to ...
Hi Veronica, I cannot make sense of your email. If the Feb invoice was debited on the 1st April, what was the R569, 40 paid on 1st March for? If the debit only went in 1st April then still that wouldn't be a problem since I double paid in March anyway. There is nothing wrong in admitting ...
I am not in South Africa and so my situation was a very difficult one. I needed a lot of things sorted out, and Ms Hendricks worked tirelessly to assist me. She was able to act with authority and her professional and friendly attitude will remind me always that there is such a thing as great ...