I have 2 mtn contracts as well as a data contract. The one handset I upgraded last year, Blackberry 9790 is faulty. I require p.o.p to take to a MTN store to have them look at it. Note that I am a corporate client. So I call 808 and they advise me I have to call 0839003325 as Im a corporate client. ...
Really frustrating - trying to terminate my mtn contract early due to me leaving the country but can never get through to the terminations department! All I need is a quote for the settlement amount but it is proving impossible to get through to anyone - I have to resort to a complaint on this ...
I upgraded my data contract at the MTN Canal Walk store on 20/06/2013. The tariff package is specified as follows on the contract: "Broadband 2G TopUp @129 UYO" Simple enough - one would think! Since the upgrade, I have been billed as follows: Broadband 2GB TopUp: 130.70, and a mysterious ...
To whom it may concern I have been dealing with your company for about two years and never had a clam, unfortunately my phone broke and I had to Put in a clam, NOW I GET TOLD THE I NEED TO PAY excess??? do u know that you are the most expensive on the market??? And not only that I get told that it ...
I handed my HTC cellphone in on the 22/5/2013 at the Galleria store for repairs. The phone was then still under guarentee. They contacted me two weeks later to produce proof of purchase. Which I did on the same day. Two weeks later they informed me that they need the sim tray otherwise the phone ...
That you guys my airtime and are yet to credit it back, i was emailed by some saying i should have used the airtime before the line was cancelled, how do I do that if you the airtime and never credited it? now it is almost 2 weeks since I have been battling to do a sim swap, great service you guys, ...