In february this year I took out a contract for a apple IPAD. MTN has overcharged me every month till today. The total overcharge sums up to R232.00. From March I have been logging calls but with no help, I have not yet received my refund nor has may overcharged been corrected- It is to be seen ...
Firstly my contracts expired, so I went to the clear water mall shops to close them and reopen new accounts. I was told at the first store, the small one next to the food court that they can not do nothing, I must call 808 and ask for customer retentions, which I did 1hour and 40 minutes holding on ...
Good day I am absolutely disgusted at the fact that for 6 months now I am not able to insure my cell phone. Nobody wants to transfer me to a manager nor supervisor and nobody wants to listen. Supervisors and managers is never available and nobody will lift their behind to go and look for one. ...
I did an upgrade in June and ever since my billing is incorrect. My airtime dissaper and I even received an itemmised billing of 81 pages and they keep on saying I'm streaming or downloading! If the do the effort they will see there is something major wrong on my account! In the process my phone ...
I've been an MTN customer for many years and I have not had issues until now. I have a top up contract which is ending on the 20th of August 2013. 30 days before expiry, I went to an MTN store where I initially signed my contract and asked for some assistance in cancelling the contract. The ...
I have gone to MTN for a second time, this time for the pocket deal with the Samsung Digital Camera (last lime for the TV) only to hear head office does not have stock as there is no demand for this item. So once again and still a add is placed but you cant get the products. ...