(First Posting) On Thursday, 01 August my mobile phone service was suspended for no particular reason as a call centre agent Olga Ntsime from High value & VIP call centre was not sure why the service was suspended and subsequently removed the suspension. Unfortunately the suspension was not ...
CAN SOMEONE GIVE ME AN ANSWER??? I NEED to know WHY i got charged R20 for a Prepaid sim card??? I went to Burgersfort MTN and CNA on Saturday and they are selling them for R00.49...??? On friday i went and bought a Prepaid sim Card at Mtn The Grove, I asked the Trainee how much a Sim Card was and ...
I have data contract with MTN allowing me 2G free for R149 p/m. Even though I'm a very active internet user for the first 8 months of the contract, paid no more than the monthly cost of the contract. While I didnt recognise a marked increase in my usage, the account charge dramatically increased to ...
I refer to a previous report posted on 30 July 2013, with reference nr from MTN 6878916. No one has contacted me regarding the previous enquiry. This was regarding a Transfer of Account. I would like to speak to someone personally and would like MTN to send me the MTN criteria to meet regarding ...
MTN is still taking a monthly debit order from my account even though they confirmed that the contract would be stopped. I have emailed them but have had no response. I previously had to complain on Hello Peter as well before they responded. See email with ref number below from them confirming: ...
Im unable to get through to the MTN call centre I've been trying for the past two days the call either gets cut or I'm unable to connect. I would like to know which pre-paid data bundles to use for my S3mini as I've bought over R200 airtime and it lasts for 2 days max. I'm very disappointed because ...